RACHEL CURRAN CONSULTING
My aim is to guide and support you to feel confident and in control of your business. My passion is centred around creating exceptional service for your business to ensure sustainable and long term growth.
I want to ensure that you feel fully supported through all of the day to day operations along with decision making and problem solving. I understand from experience that each client I work with has different goals, so working together will be a collaborative process based on what aligns with you best.
I love seeing the impact that one to one work has on businesses but most of all, I love giving you, the business owner, a sense of clarity and direction.
ABOUT ME
In 2014 at the age of twenty six, I opened my first business, an eyebrow focused beauty salon. Although I had no business experience, I had a passion for brows and an intrinsic understanding of customer service which I believe is the foundation of it’s success today.
As a business owner, I have encountered every challenge that comes with running a business. From managing staff to financial responsibility, partnership dissolution to complete burnout.
I decided quite early on that in order to sustain my business & create a long lasting brand, I needed to make changes. I set myself the goal of stepping back from working directly with clients to focus on running the business. iBrow grew exponentially & continues to grow as a profitable business. This has led me to my next chapter. I want to help other business owners to create more structure within their business & focus on what I consider to be the crucial elements of success.
THE CONCEPT
Most people start a business because they have an amazing product or service and a passion for delivering this to their clients. It’s what they know and what they do best.
However, whether you are a new business owner, or are a well established company, there are many other things involved in running a business and leading a team. Recruitment, training, marketing, strategy, finance and the list goes on. The daily operations involved in running a business are endless and can sometimes get in the way of why we started in the first place.
I offer a range of services, based on analysing the full operational aspects of your business. I identify key inefficiencies that are hindering the business which can affect the workflow, culture and profitability of the business.
Together we deep dive into your business and create strategies to implement over time to help everything to run more effectively. The goal focuses on what really works giving you, the business owner, a feeling of empowerment and support.
-
Business Brief
This initial consultation is an introduction to assess the needs of your business and decide on the best route to create success. This is for those who are ready to start but want some more clarity around how they should move forward.
-
BUSINESS PLAN
Having a strategy in place allows business owners to have clarity. It helps with decision making ensuring all the steps we take are aligned with the overall vision of the business. I’ve created this package with the business owner in mind so they can feel confident with a successful strategy in place and a detailed roadmap to get there.
-
Customer Journey
A well-defined customer journey is pivotal for any business aiming to thrive in today's market. It ensures consistency across the whole experience from start to finish. Focusing on the customer journey gives you the ability to create a seamless and memorable experience for your clients which significantly enhances customer loyalty and retention.
Client Experience
“Working with Rachel has been hugely beneficial to my business. As a business owner who still works directly with clients I have been struggling to manage my time & the team. Rachel helped me to focus on my time management & the impact on the overall growth of the business.”
Let’s work together.
